Patient Information

Thank you for trusting Deaconess Illinois Clinic with your care. We look forward to providing you with high-quality medical services and doing so in a warm, welcoming environment. 

New Patient

If you are a new patient, please bring your insurance card and arrive early to complete any necessary paperwork. If you have been under the care of another physician, please bring your records or have them delivered prior to your appointment.

Accepted Insurance
We accept most major insurance plans including Medicare and Medicaid. Please bring your insurance card with you so that we can make a copy for your medical record. If you have a change in insurance, address or phone number, be sure to notify the receptionist so that the change can be entered into our system.

We accept all major credit cards for payment, such as Visa and Mastercard, and American Express. All balances are expected to be paid at the time of service

Cancellations
Please call the office prior to your appointment to cancel. Twenty-four hour notice is greatly appreciated. If you don’t show up for your appointment, a fee may be applied, for which you are responsible since insurance will not cover this fee.